Early Bird & Night Owl Service Drop-Off at Kelly Cadillac

Drop off your Cadillac
before we open or after we close.

Heading to work early or stopping by after dinner?
Leave your Cadillac and keys with us at Kelly Cadillac in Lancaster
Wherever you purchased your Cadillac, you’re welcome at Kelly.

How to drop off your Cadillac

  1. Park in the service drive. Follow any posted parking instructions.
  2. Find the after-hours drop box. Look for the
    “Customer After Hour Drop-Off” sign on the wall beside the door
    marked “Parts.” Pull open the box to take a key envelope.
  3. Fill out the envelope. Include your name, a phone number
    where we can reach you, your vehicle information, and what you’d
    like us to check or service.
  4. Lock your Cadillac and seal your keys in the envelope.
  5. Place the envelope in the drop slot inside the secure box
    and close the lid.

What to look for when you arrive

Kelly Cadillac after-hours drop box below the customer drop-off sign and to the left of the Parts door
Look for the drop-off sign beside the Parts door.
Open Kelly Cadillac after-hours drop box showing the key envelopes and the slot behind the envelope holder
Open the box to find the key envelopes and drop slot.

What happens after I drop off my keys?

When our service department reopens, a Kelly Cadillac service advisor will call the number on your envelope to review your request, discuss the next steps, and provide an estimate. Unless you’ve made other arrangements with us in advance, we’ll wait for your approval before beginning any work.

See the photos below to find the after-hours drop box and see where to leave your keys.

Call Service at (717) 898-4000